1-800-436-4456 --- CHECK AVAILABILITY

Customer Service

Phone numbers, email addresses and hours of operation for IgLou are listed below. If you have any questions, please call us at (800) 436-4456 or contact us online

New Registrations and Sales

+1 800-436-4456
Mon-Fri 9am – 5:30pm
Sat-Sun Closed

Online contact form

Billing and Online Payments

IgLou’s Online Account Manager

Make online payments
Request changes
Print recent invoices
Change passwords

IgLou has online answers to the most frequently asked billing questions available for your convenience.

 Technical Support

+1 502-966-3848
Mon-Fri 9am-5:30pm
Sat-Sun Closed

Online support request

Technical Support Website

Network Trouble Reports

+1 502-966-3848

If you are a high-speed Internet customer, please use our automated trouble-reporting system by calling 800-436-4456 and choose option #2.

To see if you are affected by an outage, please check our Network Status page for more information.


+1 502-966-3848

Have a suggestion or a problem with IgLou that you haven’t been able to resolve? We will help make sure you receive immediate attention to your own unique situation.

Abuse and Complaint Reports


This email address should be used to report violations of IgLou’s Terms of Service or to send notifications of claimed infringements.