Job Description

IgLou is always in search of technical support specialists. Both full-time and part-time positions are available. This is an entry level position.

Qualifications

Basic knowledge of computers, Windows XP/Vista or Mac OS. Understanding of the Internet, e-mail and Internet Explorer. Must be familiar with basic configuration and troubleshooting of computer software and peripherals. Reliable work attendance and attention to detail are a must. Reliable transportation is required. Night-time and/or weekend work may also be required.

Responsibilities

Answer telephone and e-mail queries for ISP technical support desk. Assist in setting up new accounts over telephone. Diagnose and repair computers both in house and onsite at customer locations.

Benefits (for full time employees)