1-800-436-4456 --- CHECK MY ADDRESS

Customer Service

Phone numbers, email addresses and hours of operation for IgLou are listed below. If you have any questions, please call us at (800) 436-4456 or contact us online

Technical Support

+1 502-966-3848
Mon-Fri: 9am – 5:30pm | Sat-Sun: Closed
Internet Repair: Available 24/7/365

Online support request or email support@iglou.com

Technical Support Website

Billing and Online Payments

IgLou’s Online Account Manager

Make online payments • Request changes • Report trouble
Print recent invoices • Change passwords

Frequently asked billing questions

New Registrations and Sales

+1 800-436-4456
Mon-Fri: 9am – 5:30pm | Sat-Sun: Closed

Internet Services: Order online
Other: Online contact form or email sales@iglou.com

Network Status & Outages

To view network status and any active outages, please visit our Network Status page. To report an outage of your home or business Internet access, please use our automated trouble-reporting system by calling 800-436-4456 and choose option #2.

+1 502-966-3848 – support@iglou.com


Have a suggestion or a problem that you haven’t been able to resolve? Please email feedback@iglou.com and let us know. We will help make sure you receive immediate attention to your own unique situation.

Abuse and DMCA Complaints

Please report violations of IgLou’s Terms of Service or send notifications of claimed infringements to abuse@iglou.com.